PotholeIQ Road Reporting Portal
Case Tracking

Track Your Report

Open the private tracking link from your confirmation or notification to view the real-time status of your pothole report and repair progress.

Use the private tracking link from your confirmation or notification. For privacy, a reference number alone may not be enough.

No Case Loaded
Enter your Case Reference Number above to view the report status and timeline.
Repair Process

What happens to your report?

01
Submitted
Your photo and GPS coordinates are securely saved and timestamped in our system.
02
Processing
AI verifies the image and location. Staff may review the report for accuracy.
03
Engineer Review
A district engineer approves the case. High-severity cases are escalated for immediate dispatch.
04
Repair & Close
A repair crew is dispatched. Before & after photos are documented and the case is officially closed.